New Enterprise Allowance: Not Working for Women

New Enterprise Allowance (NEA) is the Government scheme to help unemployed people start their own business. It aims to provide mentoring and financial support to smooth the transition from welfare to self-employment. Potentially it’s a great help for the record number of women currently losing jobs and starting businesses. In fact, just 17% of those benefiting from NEA are female.

The reason? To benefit from NEA you need to overcome the many obstacles to accessing this scheme. Those obstacles are unfortunately stacked against women, despite the fact that women are five times as likely to start businesses from unemployment than men are.

The fundamental barrier is the pace of start-up required

You’ll need to have your business in a position to  replace all your benefits in three to six months. Most women start up part-time and take longer to get established, so this rules many out before they can even start.

The next problem is finding clear information about the scheme 

The official information advises: “If you’re interested in taking part in New Enterprise Allowance, talk to your Jobcentre Plus adviser. They will be able to tell you more about the New Enterprise Allowance and discuss with you whether New Enterprise Allowance could be right for you.” In fact, my own experience in mentoring a young women to start a business is that the local Job Centre Plus has no idea at all about NEA and no interest in finding out. Anecdotally this seems to be the norm.

Official information available on-line is similarly sparse and sketchy. In fact the best information we could find is an independent guide, put together by people who’ve been on the scheme. Below is their practical outline of how the scheme works.

How the New Enterprise Allowance works

•  The “Initial Stage” consists of a mentor being assigned to you who will help you with your Business Plan. During such time you will remain on Jobseekers Allowance (JSA).

•  The “Trading Stage” follows when and if the mentor approves your Business Plan. Likewise, if you are applying for a loan the mentor has to approve it (the Business Plan).

•  To Progress further (to actually get the New Enterprise Allowance) you have to terminate your Jobseekers Allowance claim. You will then be paid an allowance of £65 per week for the first 13 weeks, £33 per week for the following 13 weeks, and £0 thereafter.

Make sure you are claiming the right benefit

NEA is only available to people who have claimed JSA for 6 months [UPDATE: In October 2012 the Government announced that JSA claimants would have access to NEA from the first day of their claim, instead of having to wait for 6 months.] Women are much more likely to be claiming out of work benefits other than JSA. In some cases women are being advised to claim alternative benefits by officials, thus disqualifying them from NEA, as London-based Colette Rouhier’s experience illustrates:

My husband and I were both made redundant in 2010. He was made redundant 6 months before me. We went onto Job Seekers Allowance with the full intention of finding employment. To our misery, we discovered that our skills were so dated we were not very employable. Our age was also against us, 50+ in the media industry is perceived as too old. So I decided I would need to start out on my own.

Well into my 6 months unemployment, I got a call from the DSS saying that they would be running one claim for both myself and my husband. I didn’t think this would affect anything and it was put to me that the convenience of no longer attending the bi-weekly interviews would be a bonus and give me more time to focus on my start-up. I was preparing my website and print media for the launch of my business with the expectation that I would enjoy the support of the New Enterprise Allowance.

As September got underway, holidays over with and the child back at school I turned my attention to my start-up. It was then to my surprise that I discovered I was no longer eligible for the Enterprise Allowance scheme because I had not been claiming for 6 months. They explained that the records show that I was on my husband’s claim and so not directly claiming JSA, so not eligible. And that was that. I remember that day well. I left feeling utterly depressed. It was a real “the computer says no” moment.

As winter drew in, I eventually pulled myself together and as friends and family rallied I began to pick up bits of work and felt it was time to move on. So this April, I became Self Employed. I am still trying to get myself up and running and more’s the point, I am trying to find the confidence to charge people for my work. I have never benefited from the New Enterprise Allowance scheme and probably never will. I have had no support and everything I have today is due to my own efforts and the support of my family and friends.

Thanks to Colette for sharing her story. If you are looking for a designer do have a look at Colette’s website.

New Enterprise Allowance – better than nothing

For many women, like Colette, NEA is better than nothing. But it is nowhere near as good as it should or could be. I should know. I started my first business as a young lone parent in 1989 with support from the original Enterprise Allowance Scheme. I didn’t need to claim JSA or its equivalent. The scheme provided support for a more realistic one year period. And you received a £40 weekly allowance, paid in addition to other benefits, a full refund of all travel expenses, plus full childcare costs. Not surprisingly the percentage of women benefiting from that scheme was 39%, compared to the NEA’s 17%.

The original Enterprise Allowance was truly transformational, unleashing a new generation of enterprising people. In the midst of this even deeper recession, it’s the kind of inspired support that we now need more than ever.

What next?

For New Enterprise Allowance official information see the DWP website.

Lobby for change. If you are having problems accessing or benefiting from the New Enterprise Allowance, write to your MP. Share your experience and point out that the New Enterprise Allowance is not fit for purpose, especially for women. Ask them what they are doing to ensure that there is effective support to enable unemployed women to get off benefits by starting a business. You can find details of your MP at Theyworkforyou.com   [UPDATE:  Lobbying works! In October 2012, the 6 month JSA qualification period was dropped. It's a start.]

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Erika Watson

About Erika Watson

Erika is an inclusive enterprise consultant, trainer and business writer. Specialist in women in business & social enterprise - and editor of Prowess 2.0. Drop me an email: erika [at] greenwellconsulting.co.uk

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  • Axe Transit

    I got the NEA is a totally liar for woman or ma. I Apply in Northampton the NEA take 4 weeks to become active. After that I wait the payments and I got 0 pounds I complaint in the Job Centre and after hours of phone calls . The adviser call me because they not have idea how to process the paper work and every think is stop in the payment processing system. Fine the manager take actions and all look is solve they pay 3 weeks consecutive after that again problems. With a short cash for start the business that make also the business frozen in time I get more funds . I call again many hours and hours of phone and they start again make the payments and pay a stupid compensation of £50 . After 13 weeks the payments stop for other 4 weeks they forgot to call me for I provide any paper work of the business. my feedback the program is horrible no information no help and people working with not interest. Never more in my life the time I waste can’t be pay.

  • WomensBiz

    Hi Margaret

    thanks for sharing your experience. It sounds like you’ve been treated really badly and still don’t have the information you need. It’s not good enough – do think about sending your story to your MP and ask them to apply pressure to DWP and JC+ to sort out those problems. So many people are starting businesses and this is the only support available in most places – if you can manage to get anywhere near the scheme that is!

    Try and find out who the local delivery agent is for NEA in your area and contact them directly. You will still need to be referred by JC+ but clearly they have no clue where to refer you, so if you give them the exact details that may help….

    Here is a list of delivery agents for local areas across the UK http://www.dwp.gov.uk/adviser/updates/new-enterprise-allowance/ I hope it is still up to date, but don’t know for sure – it is so difficult to get any clear information about the NEA. And now the independent NEA site, set up by users, which was really helpful, has had to close…

    All the very best with your business. With your determination I am sure it will be a great success!

    • http://www.facebook.com/margaret.bartell Margaret Bartell

      Thank you very much for your reply and advice I really appreciate it. Since I posted I’ve got no further trying to obtain NEA. I have found out who my MP is though and I’m going to contact them about this. Thanks for the link I’ll check it out. I’ll keep you posted on any future developments. Best Wishes, Margaret

  • http://www.facebook.com/margaret.bartell Margaret Bartell

    So how do you actually apply for NEA?

    My seasonal contract terminated 30/9/12 and I had already made plans to start up my own business for next season while my contract was drawing to an end. I applied for JSA and I received a text with an interview date and time for the 4th of October. When I went for my JSA interview the time of my appointment had been messed up so it had to be rescheduled for the 9th October. While I was there I asked what help and support would be available to me to start up on my own and I was given a phone number to contact Business Link. When I called them they told me all the information I needed was available on line. I checked it out but the website only had basic business start up information and nowhere to apply or register your details. In between time I have been applying for jobs and trying to obtain future business so that I can start up on my own.

    When I went to sign on for the first time on the 17th of October and made it quite clear that I was preparing and actually had some confirmed leads for my business as well as job seeking. I asked about support again and I was told to contact Business Link. I said I already had checked it out and the website has nothing but information. When I checked again the website had disappeared completely and had been replaced by gov.uk and again this is just information, there’s no details how to apply for NEA.

    I went for my next appointment on the 31st October the member of staff I saw told me that preparing for my own business could be looked upon as actually working and my JSA could be stopped despite the fact I was job seeking too and I had supportive evidence! I ended up in tears. She called her manager who recommended that I should be booked in to see the same advisor who I had seen on the 9th of October with the view to me being transferred to NEA. When I asked why she hadn’t done this in the first place I was told it’s new but I should qualify. I actually thought “Good at last I’m getting somewhere!”

    I went for my appointment on the 6th of November with the advisor and I told her that I wanted to apply for NEA. I was told again to contact Business Link to find out about NEA. She wouldn’t listen when I tried to tell her there’s no where to apply for it. There was no mention of support whatsoever. What a complete and utter waste of time!

    If anyone can point me in the right direction I’d appreciate it.

    Thanks

  • WomensBiz

    Hi Sarra
    Thanks for your comments and glad to hear you’ve been able to make the best of the scheme.  Agree re the HMRC workshops – they are great!  Just to clarify – JCP don’t deliver this service anywhere, but in most areas you must be referred to the service by JCP.  This has been a problem for a few people in areas where JCP were clueless about the New Enterprise Allowance and determined to refer to other schemes instead!  

  • Sarra

    This isn’t my experience of NEA at all, although I would suggest that part of this is because I did my own research and so knew what I was entitled to.  I received very little advice from the provider (it isn’t delivered by JSP directly which is why the staff won’t know much about it) but this was because I had already written a business plan which was accepted immediately.
    I would imagine for those people who have never written a business plan or managed budgets this would be a great scheme.  I’d be concerned that by reducing the time frame for eligibility to 3 months, some people would ‘hang around’ waiting to apply for it.  I do think that the scheme should have greater integration with the excellent HMRC workshops rather then trying to do their own as well, this is just a duplication of service when the money could be used elsewhere!

  • http://twitter.com/lmcmull/status/210502418776072194/ lisa mcmullan (@lmcmull)

    RT @WomensBiz: Why the New Enterprise Allowance is a sham, especially if you’re a woman http://t.co/BUcPsmYQ

  • http://twitter.com/WISEConnection1/status/210486490948579328/ WISE Connections CIC (@WISEConnection1)

    RT @WomensBiz: Why the New Enterprise Allowance is a sham, especially if you’re a woman http://t.co/BUcPsmYQ

  • http://twitter.com/ladiesat11/status/210465874434473985/ Ladiesat11 (@ladiesat11)

    RT @UteWKing: RT @WomensBiz: New Enterprise Allowance: not working for women http://t.co/59KawBFr

  • http://twitter.com/UteWKing/status/210465537912877056/ Ute Wieczorek-King (@UteWKing)

    RT @WomensBiz: New Enterprise Allowance: not working for women http://t.co/59KawBFr

  • http://twitter.com/TheDesignTrust/status/210463973953372160/ The Design Trust (@TheDesignTrust)

    unemployed & setting up your own business? Good insights on New Enterprise Allowance by @erikalwatson http://t.co/EvaBIe93 @WomensBiz

  • http://twitter.com/TonyRobinsonOBE/status/210450540386201601/ Tony Robinson OBE (@TonyRobinsonOBE)

    RT @erikalwatson: Why the New Enterprise Allowance is a sham, especially if you’re a woman http://t.co/Io9pWJkE My new blog for @WomensBiz

  • http://twitter.com/kevinmhorne/status/210437633573257216/ Kevin Horne (@kevinmhorne)

    RT @erikalwatson: Why the New Enterprise Allowance is a sham, especially if you’re a woman http://t.co/Io9pWJkE My new blog for @WomensBiz

  • http://twitter.com/bluesmartie99/status/210356204680126464/ Michelle Stratford (@bluesmartie99)

    2 all fantastic women I know made redundant frm UK public/CVS b warned: New Enterprise Allowance: not working for women http://t.co/3pQV87F0

  • http://twitter.com/ogunte/status/210325042653966336/ ogunte (@ogunte)

    RT @WomensBiz: Why the New Enterprise Allowance is a sham, especially if you’re a woman http://t.co/BUcPsmYQ

  • http://twitter.com/CEAnnette/status/210292738468487169/ Annette Naudin (@CEAnnette)

    RT @WomensBiz: New Enterprise Allowance: not working for women http://t.co/BUcPsmYQ

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