If you are running a dental practice, you want it to be as successful as possible. You want happy patients that keep coming back. You want new patients that heard about you via word of mouth or advertisements.
You may be practicing the regular procedures with the best dental handpieces. It’s important that you take the best care of your patients, keep the staff happy for the long term, and plenty more. You may be reading this and starting your own dental practice or things are starting to pick up.
If you want long, sustainable success, keep reading this guide. Let’s get right to it and talk more about how to make your dental practice great.
Engage your employees regularly’
If there is one key to making a dental practice great, it’s to engage with your employees. This includes your hygienists, office workers, or any member of the staff. You’ll want the interactions to be office friendly.
You can crack an appropriate joke, talk about family, your favorite activities, and more. You want to be the boss that people will like to talk to rather than fear if you make one small mistake.
Create an enjoyable office culture
One of the best ways to keep employees for the long run is to create an office culture that people enjoy working in. Create something that’s vibrant and allows people to take part in activities whether it’s inside or outside the office. This will help them improve their mental and physical well-being.
Plus, it will make them more productive because they will be in a consistently happy mood.
Expand your team
If your dental practice is seeing great success, the financial rewards may be large. That can get to the point where you may want to expand your team. So the question is: who will you hire?
This will depend on the figures of production. For example, if you want to hire another dental assistant, make sure you hire one for every £100,000 of production. If you intend to hire someone for the front office, that could be double the production (in terms of monetary amount).
Train your team
After hiring your new team members, you’ll want to train them accordingly. For current team members, you can also train them on new skills or help them stay sharp. Either way, a good dentist is always training their employees to do the best job possible.
Whether it’s going the extra mile for the patients or handling things in the office, it’s always a good idea to make sure they are up to speed on their usual skills. You can also train them to take on new skills and challenges as well.
Think about what makes your practice unique
Take a moment to think about the three best things about your practice that sets you apart from the others. Can you also define them without issue? If you answered no to that question, it may be time to improve on that.
Your unique dental practice can stand out in so many ways. It could be the equipment that you have. Or the office culture you created. Or the way you are bringing in more patients.
Yes, the purpose of bringing in new clients and making them happy with the best care is one thing. However, it’s always a good idea to go beyond that. You want to create a place where people want to work (if they want to work in the dental career field).
Consider user-friendly solutions for patients
One of the things you can do is make life easier for your patients. For example, have them set up a time for their appointment. They can do this quickly and easily without having to speak with you on the phone.
We know that life can get busy for them (and the office can be hectic). It will be great to provide patients with an option that will make it easy for them to book a time without dealing with all the technical complexities. You can also have something that’s based on the Cloud just in case some kind of tech-related snafu goes on (but the records will stay intact if and when it happens).
If you are looking for ways to make your dental practice great, then these tips listed above are a good place to start. It’s important to create an excellent work culture, the perfect patient experience, and so much more.