Subscription box businesses have taken off and are set for greater growth. Here are six essential steps to set-up your own subscription box service.
Tag Archives | Customer service
Well-trained and motivated staff are essential if you want to ensure that customers have a positive experience of your business.
It costs between 5 and 25 times more to attract a new customer than it does to hold on to one you already have. Whatever stage of business you are, it pays to have a plan to build customer loyalty.
Although the market is ripe and the competitive advantages are high, ecommerce sites launch and crash all of the time. Here is what not to do…
It costs eight times as much to attract a new customer as to keep an existing one. That’s why gratitude is about more than simply “being nice” – it’s an inexpensive way to maintain a happy group of customers and clients who will keep on using your company.
What do you want to say to your customers? Vouchers can be a great way of helping you to get that message across.
By thinking smart and focusing on strengths, small retailers can compete and win against the big brands. Watch these short sharp video tutorials for great tips to get ahead.
It costs 5 times more to acquire a new customer than it does to hold on to the ones you already have. Turning that loyalty into more sales is often down to old-fashioned courtesy and consideration. Our top tips show you how.
The digital revolution has transformed the importance of customer service. ‘Word of mouth’ can spread faster and further than ever before.